The second-hand marketplace Shoppers Express Frustration Over Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the new system was more in line with similar services.
They have suggested members to check their listings and manually change the size if necessary, which has left users frustrated.
Measurement Approach Modifications
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
Member Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices after backlash from users.
